VOORWAARDEN
OBJECTIVES
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The objectives of the Richmond Dutch School (RDS), Registered Charity number 1162146, is the advancement of education for the public benefit, in particular by providing Dutch language and Dutch/Flemish culture classes to nursery and primary school-aged children from homes with one or two Dutch-speaking parent(s), as a means to help these families maintain the Dutch language and retain links with their cultural heritage. It does so by providing Dutch language and Dutch/Flemish culture lessons for children between the ages of 4 to 12 years. The school aims to ensure that the lessons and activities are organised in a friendly, safe, and socially and academically stimulating environment.​
WITHDRAWALS & REFUNDS
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Enrollments are valid for the full school year and the RDS therefore expects that your child(ren), once they have started the course, will continue to participate to the classes for the remainder of the school year. If you do have to withdraw your child(ren) from the classes during the school year, you are required to notify the school in writing by email of this fact at the latest before the half term of the last term that your child(ren) will be attend the classes.
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LATE PAYMENTS
The school reserves the right to charge late payment fees on any amount left unpaid by the payment date specified above. Where repeated non- or late payment occurs, the school may exclude the child, and this without written warning to the parent(s). Any banking fees generated by the payment (or non-payment) of the fees will be borne by the parent and not the school.
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ILLNESS & EMERGENCIES
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Children who are ill or suffering from an infectious disease or ailment should not come to School. Parent(s) are obliged to provide two emergency contacts when they register their child(ren). It is the parent’s duty to inform the school as soon as there is a change in any of the information provided. It is also the parent’s responsibility to inform the school of any known allergies or medical condition(s) that the child might have. If a child is taken ill during class time, the parent or nominated carer will be contacted with the request to collect their child(ren). If the parent cannot be reached the 999 emergency services will be contacted if deemed necessary. School staff will administer first aid if deemed required. No medication will be given to the child unless requested explicitly and in writing by the parent. In this case the medication will need to be made available by the parent / guardian. A copy of the School’s Health and Safety Policy is available on request by email to email@email.com
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DAMAGES OR LOSSES
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The School will not be held responsible for any injury, damage or loss that would arise from your child(ren)’s participation to the lessons or other activities organised by the RDS. Neither can the school be held liable for the protection and safety of individuals, groups, organisations, spectators or others who may participate in the lessons or other activities organised by the RDS.
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COMPLAINTS
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The school is very keen to receive your feedback, both positive and negative, at all times. This can be provided to the class teacher or administrative staff present before or after the School sessions or by writing an email to . Both means email@email.com. Both means can also be used to request a copy of our Complaints Procedure, should you wish to lodge a complaint.
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AGREEMENT
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By signing and submitting the registration form, parent(s) agree to these terms and conditions. The RDS reserves the right to change these terms and conditions if and when required. Parents are expected to have (re) read these terms and conditions for any changes each time they register for a new school year. The school will inform parents by email if a material change is made to the Terms and Conditions during the course of a school year.
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​PRIVACY
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What information is being collected?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (such as name, email, password, communications); comments, feedback, product reviews, recommendations, and personal profile.
How is information collected?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why is this information collected?
We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the services;
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To provide our Users with ongoing customer assistance and technical support;
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
How is visitor information stored, used, shared an disclosed?
Our company website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
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All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
When you provide your details to inquire or sign up for our services, this will temporarily be stored on the Wix.com platform, and on our password protected company devices in order to provide you with the requested information and services.
How do we communicate with our visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
How can you withdraw your consent?
If you don’t want us to process your data anymore, please contact us at email@email.com.
Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
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Questions and contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at email@email.com.
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COOKIES
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Necessary cookies enable core functionality such as security, network management, and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions.
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We use necessary cookies to make our site work. We'd also like to set analytics cookies that help us make improvements by measuring how you use the site. These will be set only if you accept.
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COMMERCIAL TERMS
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The prices we charge for using our services are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur.
GDPR
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The General Data Protection Regulation (GDPR) aims to protect the fundamental right to privacy and the protection of the personal data of European Union (EU) citizens. This regulation affects any entity (including websites) that processes EU citizens' personal data. Whether or not you, or your business, is located in the EU; if you have EU site-visitors or, if your marketing campaigns target EU citizens, this affects you.
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For this purpose, our privacy policy statement discloses all of the ways a website collects, uses, discloses, and manages the data of its visitors and customers. This is how we aim to fulfil a legal requirement to protect a visitor or client's privacy.